Questions, Feedback and Complaints


If you have any questions or would like more information about Genesis, please feel free to contact us at 212-668-5921 or [email protected].

If you would like to contact us with a complaint, please contact Legal Department using one of the following methods:

Email: [email protected]
Write to:
Genesis Global Trading, Inc.
Legal Department – Complaints
250 Park Avenue South, 5th Floor
New York, NY 10003
Phone: Call the Legal Department at 212-668-1018; call 212-668-5921 and ask for the Legal Department

You may also direct your complaint to the attention of: New York State Department of Financial Services, One State Street, New York, NY 10004-1511; 212-709-1540. Please visit for additional information.